Dad’s cruise cancelled and banned for all times by P&O after elevating ‘security considerations’ | UK | News | EUROtoday

A dad had his cruise cancelled and was banned from P&O for all times after elevating “safety concerns” about his journey.

Steve Kidd, 66, and his spouse Elaine, 62, had been as a consequence of fly by way of Maleth Aero to Antigua for a two-week P&O cruise later this month earlier than the retired father-of-two’s considerations had been raised.

His cancelled journey and subsequent ban got here after Mr Kidd turned concerned in social media campaigning which used “incorrect information” and made threats to cancel future bookings.

Mr Kidd from Syderstone in Norfolk initially raised considerations to P&O over flying with Maleth Aero, after one in every of its chartered flights flew by means of “freak turbulence”, allegedly with out pre-warning, leading to one passenger breaking her neck in December final 12 months.

The pair say they had been solely instructed they might be flying with the corporate after they’d paid the complete complete of their £2,994 vacation value.

Mr Kidd joined quite a few Facebook teams, which detailed security considerations and different alleged issues concerning the airline that P&O started working with final 12 months.

In an e mail from P&O, the agency informs him “it is thus no longer appropriate for you to travel with us” earlier than telling him he’ll obtain a refund for his booked cruise and any future bookings will likely be barred.

The cruise firm says Mr Kidd threatened to cancel and never e book future cruises, in addition to organising a “mass deputation” on the agency’s head workplace to protest in opposition to the contract with Maleth if he did not “receive the remedy” he was looking for.

It mentioned he had peddled “incorrect information” seen on social media, including it felt it was “unfair” for workers to need to take care of him.

Mr Kidd estimates he has spent about £10,000 on holidays with P&O and doesn’t consider he has accomplished something to deserve being banned.

He instructed the Mirror: “I did bombard them with a lot of screenshots from what people were saying on Facebook and said ‘is this acceptable? Comments please’.

“I’ve accomplished nothing malicious, I’ve instructed P&O ought to maintain their heads in disgrace, the way in which they’re treating individuals and that they’re a shame to the journey trade, however I’ve made no malicious threats to anyone to do with P&O and Maleth.

“I’ve basically conveyed to them what people are thinking about and relaying my own concerns about the safety of this airline that they were going to put me on.”

Following the incident P&O instructed Mrs Kidd she was welcome to rebook if she wished regardless of her husband’s ban.

A P&O Cruises spokesman instructed the Mirror: “This matter relates to the conduct of a potential customer where P&O Cruises took the view that the relationship had irretrievably broken down between the parties.

“We due to this fact cancelled the reserving and issued a full refund.”