Santander suffers a pc error and duplicate costs seem in accounts in Spain | Companies | EUROtoday

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Banco Santander Spain rose up this Friday, March 1, with an avalanche of protests on social networks. The motive? Customers noticed duplicate costs of their purposes. According to sources from the entity, it’s a pc error, solely a show error, which causes duplicate costs and earnings for the day to look in lots of circumstances. After eleven within the morning, the financial institution claims to have resolved the issue.

Likewise, sources from the group point out that the stability was not affected, though within the motion it appeared with the change made. Furthermore, they deny that it’s a cyber assault. If it was a hack, the financial institution could be obliged to inform the monetary supervisors and if it didn’t achieve this, it might incur a million-dollar wonderful.

On Twitter, since early this morning, complaints from prospects reporting the incident have continued to look. Although the Santander crew has tried to calm issues down by acknowledging the error and notifying that they had been correcting it.

“Our teams are working to solve the incident. This is just a display error. Your account balance is correct. As soon as it is corrected we will notify you,” they repeated from the financial institution's response channel in Spain.

Shortly after eleven within the morning, Santander claimed to have resolved the pc drawback.

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https://cincodias.elpais.com/companias/2024-03-01/el-santander-sufre-un-error-informatico-y-aparecen-los-cobros-por-duplicado-en-las-cuentas-en-espana.html