Manchester Airport named the UK’s ‘most stressful’ months after being dubbed ‘worst’ | UK | News | EUROtoday

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A UK airport has been named the “most stressful” within the UK simply months after being topped the “worst” within the nation.

Preply analysed the largest airports within the nation to find out which “offer the worst experience for passengers, using metrics such as ‘stressful’ reviews, lost luggage queries, parking costs, punctuality, and the number of passengers passing through each airport”.

Manchester Airport topped the listing to be named Britain’s most aggravating airport. It has a median Google assessment rating of three out of 5, with 138 of the opinions mentioning the phrase “stressful”.

It additionally had over 9,000 mentions of misplaced baggage, a median delay of 25 minutes, and a median price for long-stay parking throughout peak season of £360.

This gave it an “airport stress score” of 6.56, nearly 20 % greater than the airport in second place, London Luton. Luton acquired a “stress score” of 5.48.

Other airports in Preply’s listing of the ten “most stressful” embrace Bristol, Heathrow, Birmingham, Stansted, Edinburgh, Bournemouth, Gatwick and Leeds Bradford.

A Manchester Airport spokesperson stated: “This research is unreliable and contains several factual inaccuracies. It only serves to confuse and mislead passengers.

“We want people to be able to start their holidays at the airport. In February and March every single passenger waited for 15 minutes or less to get to security – most passengers did not queue at all – meaning they were able to enjoy the world class facilities in our departure lounges.

“We are in the middle of a £1.3bn transformation programme which, when it is complete, will mean passengers in the North will be able to enjoy an airport to rival any around the world. Our brand new Terminal 2 has already won the prestigious Prix Versailles for architecture and design.

“We are proud to serve the people of the North with a route network unrivalled outside London and top class facilities – and we look forward to welcoming passengers and showing them just how wrong this ‘research’ is.”

This comes simply two months after the airport’s terminals have been named the worst within the nation. Which? requested 4,000 passengers to attain UK airports in 11 classes together with seating, workers, queues at check-in, bag drop, passport management and safety.

Manchester Airport took the 2 lowest locations within the rankings, with Terminal Three getting a buyer rating of 38 % and Terminal One getting 44 %.

Terminal Two got here fifth from final with a rating of fifty %. This put all three of Manchester Airport’s terminals within the prime 5 worst terminals within the UK.

One passenger complained of “huge queues” at check-in, calling the scenario a “joke”, whereas others dubbed the airport expertise “crowded, noisy, generally stressful”.

A spokesperson for Manchester Airport known as the Which? analysis “deeply flawed and misleading”, dismissing it as “out of date” and “based on a tiny and unrepresentative sample of the 25 million passengers who travel through Manchester airport every year”.