Liverpool John Lennon named UK’s greatest airport | UK | News | EUROtoday

The UK’s greatest airport has been named with passengers solely ready 11 minutes to undergo safety.

Which? requested almost 4,000 members to inform them about their experiences within the final 12 months and Liverpool John Lennon Airport got here out on prime.

It obtained a buyer rating of 83 % and passengers reported a “first-class experience, from start to finish”.

Parking was hassle-free and “reasonably priced’ with a short walk to the terminal, where they encountered “friendly and helpful” employees and whizzed by means of safety in a median of simply 11 minutes.

In reality, there have been few queues even throughout final 12 months’s airport chaos. One passenger mentioned: “It’s much smaller, less manic and so much more civilised than Manchester.”

Liverpool John Lennon obtained 5 stars in queues at check-in and at safety, 4 stars in queues at bag drop, passport management, baggage reclaim, staffing and bathrooms and three stars within the vary of outlets, costs in retailers and seating.

It can be simply 30 miles from the UK’s worst airport – Terminal Three at Manchester Airport, which obtained a buyer rating of 38 %.

It obtained one star for queues at check-in, bag drop, safety, seating and costs in retailers. It obtained two stars in bathrooms, vary of outlets, staffing, baggage reclaim and passport management.

Passengers described it because the worst of the bunch, with a “long and poorly signposted” stroll from the automotive park and “horrendous” queue all through. As one buyer put it ‘the whole experience is generally unpleasant’.

The greatest airports within the UK have one factor in widespread – they’re all fairly small. The six airports with a buyer rating of 70 % or extra served fewer than 5 million passengers (in comparison with Heathrow’s 62 million).

Also among the many UK’s greatest airports are London City, Southampton, Bournemouth, East Midlands, Newcastle and Glasgow.