Sainsbury’s hit by card points | EUROtoday

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Sainsbury’s has confirmed that issues with its card fee system are affecting some same-day deliveries and a few in-store funds.

Complaints by prospects on social media point out widespread frustration at card terminals not working. One buyer mentioned buying was being left across the store after folks had been unable to pay, and a few shops are taking solely money.

The UK’s second largest grocery store mentioned the difficulty has been intermittent since Thursday morning and that it’s nonetheless working to resolve it.

It is unclear what number of shops and customers have been affected by the outage.

With the weekend approaching, customers out on Thursday expressed their frustration on social media with the grocery chain.

The retailer has been responding to some customers straight on social media.

A Sainsbury’s spokesperson mentioned: “A network issue is intermittently affecting Smart Shop, some card payments in our stores and some of our same day delivery orders.

“We’re sorry for the inconvenience this may cause and we are working hard to fix it.”

The Sainsbury’s SmartShop app allows customers to scan items as they shop to reduce checkout wait times.

In March, Sainsbury’s suffered technical problems when an overnight software update error left stores unable to take contactless payments.

At the time, weekend home deliveries were affected.

On Thursday, stores affected include in major cities such as Manchester and Birmingham, with some people posting images of signs reading “Cash Only, No Contactless” outdoors shops.