Heathrow Airport chaos LIVE: BA passengers instructed to depart | UK | News | EUROtoday

Get real time updates directly on you device, subscribe now.

British Airways holidaymakers and travellers discovered themselves caught at Heathrow Airport’s Terminal 5 final evening earlier than reportedly being instructed to “go home” by the airline, it has been claimed.

The pandemonium at Europe’s busiest hub was reportedly as a consequence of a “technical issue”.

A blip with BA’s allocation system reportedly resulted in craft touching down with out their cargo and created lengthy waits for passengers left scrambling to seek out their misplaced baggage all through Tuesday evening and into Wednesday. Many passengers lingered across the terminal, expressing their dissatisfaction with the poor communication.

One irritated traveller took to social media to air his grievances: “Communication was so poor this evening, not great BA. I don’t have much hope about getting my luggage any time soon.”

Another added: “Shambles at Heathrow Airport, no bags arriving. No info just told to go home. but need the bag for a wedding tomorrow and you’re telling me 48 hours for my bag.”

British Airways reassured clients that right this moment’s schedules from Terminal 5 will proceed easily, regardless of the earlier evening’s technical setback.

In an announcement to The Mirror, Heathrow Airport stated: “We are supporting British Airways with a technical issue with their allocation system. We advise passengers to check with British Airways before travelling to the airport.

“British Airways passengers in Terminal 5 could also be impacted, and are suggested to contact British Airways for help. No different airways are impacted.”

The Daily Mail reported that out of the 174 flights slated for departure, a mere 11 managed to take off on schedule amidst a day riddled with confusion and cancellations that plagued those embarking on their summer getaways.

British Airways has yet to release an official statement, but they are responding to customer complaints on Twitter with: “I’m sorry you had been affected by the disruption at LHR. If you wish to make a grievance, you are able to do so right here: https://britishairways.com/en-gb/information/help-and-contacts/complaints-and-claims.”