The unimaginable plan that can finish journey chaos at UK’s ‘worst’ practice station | UK | News | EUROtoday

A brand new initiative is ready to remodel London Euston station, typically labelled the UK’s “worst” practice station for journey congestion.

Network Rail, alongside practice operators Avanti West Coast and London Northwestern Railway, has launched a trial to permit early boarding for choose providers.

This change goals to sort out the infamous “Euston rush” and enhance total passenger expertise.

This trial marks step one in a just lately introduced five-point enchancment plan, launched by Network Rail and backed by the Department for Transport.

The plan, endorsed by Transport Secretary Louise Haigh, goals to deal with longstanding points at Euston, together with overcrowding and passenger circulate challenges.

Haigh mentioned: “For too long, Euston station simply has not been good enough. This plan is a first step towards a much-needed overhaul.”

Writing on TripAdvisor, one earlier traveller Phil P. claimed that Euston was the “worst train station” he’d ever used, including: “It’s worse than chaotic with no sense of order or care for passengers. Very few seats if you are waiting for trains. I saw no staff available for help.”

Starting from Monday, October 28, about 40% of Avanti West Coast providers at the moment are permitting passengers to board 20 minutes earlier than departure, with plans to develop this to 55% by December.

Additionally, a “continuous boarding” course of launched on October 21 for London Northwestern Railway’s Birmingham providers will now be a everlasting function.

This system lets passengers wait on platforms as soon as the previous practice has departed, somewhat than crowding the concourse.

Gary Walsh, director of Network Rail’s West Coast South route, mentioned: “Getting passengers to their providers in good time is on the coronary heart of our enhancements at Euston.

“Today’s changes will tackle that issue head-on, and I’m pleased to see our five-point plan beginning to deliver real results.”

Network Rail also held its first rail industry summit at Euston this week, bringing together key stakeholders, including Rail Minister Lord Hendy, representatives from the DfT, British Transport Police, and passenger advocacy groups.

The event provided an update on the progress of the five-point plan, which also explores improved passenger information systems, clearer signage, and expanded waiting areas.

Cheryl Fox, interim customer experience director at Avanti West Coast, added: “We know the travelling experience for our customers at Euston has fallen below the standards they should rightly expect.

“We welcome these enhancements and sit up for working with Network Rail to boost the station’s consolation and effectivity.”