in a protected surroundings, managers are obliged to present precedence to folks | EUROtoday

It is a vital ritual throughout the institution and work assist service (ESAT) Les Ateliers de la Lys, in La Chapelle-d’Armentières (North). Every morning, earlier than the actions of the logistics heart start, Guillaume Hanzelin meets the seven staff he supervises. It’s “mood of the day” time. Discussions start, usually casual, and can permit him to know the mind-set of his crew members.

All are mentally or psychologically disabled and will have “less good days, when it will be more difficult for them to work”as summarized by the director of ESAT, Laura Plazanet. “This is an essential stepexplains Mr. Hanzelin. With experience, even a simple hello can give us an indication and allow us to review, for the day, the organization of work within our department. »

This is the whole point of this ritual and, beyond that, of the detailed knowledge that ESAT instructors acquire from the workers they supervise: to be able to constantly adapt the work required of people in a situation of disability. “This is the keystone of ESAT: humans are at the center”continues Mr. Hanzelin.

In reality, these medico-social institutions, by their cause for being, are reshuffling the playing cards of the group of labor and its functions. “Work is, here, a meansexplains Philippe Niogret, head of the Arc-en-ciel center in Bouches-du-Rhône, which has two ESATs. It allows us to support the people we welcome, to encourage their independence. And if there is a professional purpose within ESAT, personal development also has an important place. »

Away from all pressure

“Work is not conceived as an end in itself, but as a support for developing skills and socializationconfirms Monique Combes-Joret, professor of management sciences at the University of Reims-Champagne-Ardenne. It is not primarily, or only, oriented towards production to be provided with deadline and cost requirements. » As proof, in order to keep people with disabilities away from any pressure, “it is common for managers to refuse an urgent order placed by a customer”she says.

“The human at the center” : this paradigm shift, claimed in relation to corporations out there economic system, implies vital developments within the administration practiced inside these institutions.

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