do you have to use Uber Ados for 13-17 12 months olds? | EUROtoday
HASith 15,000 journeys on the clock, Ziyad anticipated a extra apparent enthusiasm for the brand new service devoted to youngsters, launched at the start of November in Montpellier. “For the moment, I have not completed a single trip,” testifies the Uber driver who, earlier than the implementation of the performance devoted to 13-17 12 months olds, had already “occasionally driven young people to high school, but never middle school students,” he explains. “But I don’t despair, as a result of it’s a good suggestion. »
An account shared by way of the app
Offered for a 12 months within the United States, the teenager possibility out there on the Uber software has been imported to round twenty European nations (Portugal, Austria, the Netherlands, Switzerland, and many others.). It is simple to make use of for folks since they only have to share their account with their “teen”, which they’ve beforehand downloaded. A hyperlink is made with the mother or father’s checking account, with credit score that’s managed like pocket cash.
The drivers licensed to offer these races will not be shocked by the shortage of success of the brand new performance. “I can understand the parents’ apprehension,” confides Ziyad, the motive force from Montpellier. When it involves minors, nice precautions have to be taken. » The VTC firm, nevertheless, ensures to make sure most safety. “The drivers who offer the service are selected by Uber for their experience and their seriousness,” insists Manon Guignard, Uber France communications supervisor. “Parents have access to real-time tracking of the trip, with notifications and the driver’s contact details,” she provides.
For safety functions, a singular four-digit code is required when the race begins. Christophe, a Parisian driver, rated 4.99 out of 5 and ten years of expertise, believes that “it’s a real guarantee of quality of service because Uber is very careful because it’s the only way to see if we represent their platform” .
Pushing safety additional
But no direct household hyperlink between the referring grownup and {the teenager} is compulsory. Any grownup can hyperlink their account to a teen. “We need to increase security,” notes Abel, a Parisian driver with 45,000 journeys beneath his belt. It has solely carried out two or three races devoted to 13-17 12 months olds because the launch.
He significantly remembers a schoolboy who had damaged his leg and who needed to cross Paris to go to class. “I find the initiative wise in this type of situation or for teenage girls who come home alone in winter at the end of the day or in the evening. With female drivers, they would perhaps feel safer, he whispers. But it is true that they are still few in number. »
Worried parents
Before offering this feature, Uber relied on a study of 4,300 French parent users to understand their way of managing their children’s journeys. “The internal study revealed real expectations,” declares Manon Guignard. Every week, mother and father spend a mean of three hours taking or dropping off their youngsters to highschool, a medical appointment or after-school actions. »
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Samuel and Sophie, who reside within the XIe district of the capital, have absolute confidence in Uber, with geolocation potential, however nonetheless choose to prepare with different mother and father for his or her 15-year-old daughter’s journeys. “Our worry is more about waiting in the street on the way out or back, where she is most likely to be hassled,” they confide.
ALSO READ Independent supply folks and drivers earn much less and fewerOn the facet of Émilie and Hugo, just lately arrived in Montpellier with their two daughters, no confidence. “When we lived in Mexico, VTCs for youngsters already existed, but it surely was completely not protected, and that put us off a bit. And then right here the tram and the bus are free, and we simply use automobiles and bikes. » So, if Uber desires to persuade folks in regards to the high quality of its provide for youngsters, the corporate will nonetheless have to speak and reassure.
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