ANSES ALARM CRIGHT on the well being of deliverers | EUROtoday

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DIt is as much as the looks of meal supply platforms on the finish of 2015, demand has continued to extend. Amplified by confinements, house deliveries appear completely anchored within the habits of the French: in line with the third version of the Delivery Revue produced by Food Service Vision, in 2022, nearly one in two client was delivered a meal. An exercise that weighs a minimum of 7 billion euros within the French economic system and will attain 9.2 billion in 2026. But behind these new consumption habits, 179,200 people are busy delivering our meals as quickly as potential, in line with sociologist Hugo Botton.

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However, this Wednesday, ANSES publishes an knowledgeable report of 268 pages on the well being dangers linked to the exercise of house meal supply folks. The company thus recommends, amongst different issues, to “make compulsory the application of the provisions of the Labor Code guaranteeing protection of their health and their safety”.

The variety of lethal “probably underestimated” accidents

At first, ANSES deplores the absence of exhaustive information in regards to the well being of deliverers. “The quantitative data on exhibitions and health damage linked to this activity are […] default, ”she underlines. Nevertheless, the agency affirms unequivocally: “The delivery activity of meals via a platform involves, in various respects, to the health of the workers concerned. »»

Delivers, enjoying the status of self -employed and not employees of platforms such as Uber Eats or Deliveroo, escape compulsory health monitoring. Based on various studies, ANSES reveals that “greater than 1 / 4 (26.4 %) of the deliverers who participated in an investigation within the Paris area have already undergone an accident throughout the framework of their exercise” and that this proportion amounts to 46.2 % among the delivery car entrepreneurs. In addition, the accidentology statistics reported by the press (17 deaths and 14 seriously injured between 2019 and 2023) are “in all probability underestimated”, according to ANSES.

Read too Voters on the left are the most fond of meal deliveryThe catalog of risk factors is particularly extensive: time pressure, prolonged exposure to the dangers of traffic, insufficiency or inadequacy of protective equipment, use of the telephone by driving, night work, bad weather and climate change …

Beyond trauma and skin lesions consecutive to accidents, bicycle deliverers are exposed to musculoskeletal disorders. A vulnerability exacerbated by extreme working conditions, some accumulating up to 70 hours weekly and traveling 80 km daily, in good or bad weather.

Algorithmic management implicated

Beyond the perils inherent in the urban environment, ANSES points to the algorithmic management deployed by platforms. This use of artificial intelligence for the allocation of missions would subject the delivery people to “fixed strain”. “The automated processes managed by algorithms, such because the analysis of companies by shoppers, adjustments in remuneration strategies, the foundations for the allocation of races and even the sanctions inflicted on deliverers generate a piece group in danger for his or her well being. This precariousness is aggravated by the dearth of remuneration for ready occasions and the competitors exacerbated between deliverers.

“These factors promote the occurrence of burnout, depression, anxiety, accidents and sleep disorders,” mentioned the authors of the knowledgeable report.

Read too Uber, Deliveroo, Take Eat Easy: Uberization trialsAdded to this desk the elevated publicity to racist discrimination and aggressions. Expertise certainly attracts up an eloquent socio -demographic portrait: the deliverers are 92.5 % of males, primarily from the favored lessons, of overseas origin (lower than 10 % have French nationality), comparatively younger and never very certified. The rising account rental phenomenon to undocumented individuals, an increasing number of widespread in line with handles, additionally arouses concern because of the extra financial constraints it generates, particularly the reimbursement of rental prices.

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Faced with this alarming commentary, ANSES formulates a collection of suggestions: strengthening of the authorized obligations of platforms by way of well being and safety, obligatory affiliation to an expert social safety scheme, introduction of a proximity social dialogue inside every platform, provide of appropriate protecting tools, provision of locations of facilities, relaxation and conferences, and institution of a limitation and a management of the every day and weekly work time.

Read too Booking, Netflix, Uber Eats, Amazon: When algorithms dictate your selectionsBeyond these particular measures, the National Agency recommends that its classes “on the health effects of algorithmic management” are taken under consideration for different types of work by way of digital platforms.


https://www.lepoint.fr/societe/accidents-mortels-burn-out-le-cri-d-alarme-de-l-anses-sur-la-sante-des-livreurs-26-03-2025-2585761_23.php