Full listing of UK’s worst broadband and landline companies named and shamed by Ofcom | UK | News | EUROtoday

Ofcom has named and shamed the UK broadband and landline companies which obtained probably the most complaints to the regulator. Between October and December of final yr, NOW Broadband obtained probably the most complaints (per 100,000 clients) of any broadband and landline supplier.

NOW Broadband got here in joint first with TalkTalk for broadband complaints, with 13 every, and EE coming third. NOW Broadband additionally topped the listing as probably the most complained-about landline supplier within the UK, with 10 complaints. TalkTalk and EE swapped positions right here, with EE coming in second and TalkTalk in third. Sky got here out on prime, coming seventh for broadband complaints and eighth for landline complaints.

The general variety of complaints about broadband went down in comparison with the earlier quarter, whereas complaints about landline stayed constant, in response to Ofcom.

Ofcom Policy Director, Fergal Farragher, mentioned: “This latest set of figures shows a positive overall pattern, which is a reduction in complaints about three of the four main services covered by the data.

“We’re pleased to see this, but we also note that some providers have seen complaints about them increase on the previous quarter. This means it’s not an entirely positive set of figures, so we’re keen to see further improvements across all providers and services.”

The broadband companies that obtained probably the most Ofcom complaints (and the complaints per 100,000)

1. NOW Broadband – 13

2. TalkTalk – 13

3. Of – 12

4. Virgin Media – 11

5. Vodafone – 11

6. BT – 10

7. Sky – 6

8. Plusnet – 5

The landline companies that obtained probably the most Ofcom complaints (and the complaints per 100,000)

1. NOW Broadband – 10

2. Of – 8

3. TalkTalk – 7

4. BT – 7

5. Virgin Media – 6

6. Plusnet – 4

7. Vodafone – 3

8. Sky – 2