M&S web site down following disruptions after cyber assault | EUROtoday

The Marks & Spencer web site is down, leaving customers unable to browse, because the retailer continues to cope with the aftermath of a cyber-attack final month.

Customers have been unable to make on-line orders for weeks however on Wednesday night customers had been met with a display screen studying: “Sorry you can’t browse the site currently. We’re making some updates and will be back soon.”

M&S has been contacted for remark.

Earlier within the day, the retailer stated it estimates that the cyber-attack will hit this 12 months’s earnings by round £300. It added that its on-line providers would proceed to be disrupted till July, with a gradual return to regular.

Following the cyber assault, M&S stated some private buyer information was stolen within the latest cyber assault, which might embrace phone numbers, house addresses and dates of beginning.

The High Street large assured prospects that the info theft didn’t embrace useable fee or card particulars, or any account passwords, however added that on-line order histories may very well be included within the private information stolen.

The assault occurred over the Easter weekend, initially affecting click-and-collect and contactless funds. A number of days later M&S put a banner on its web site apologising that on-line ordering was not out there.

M&S estimates that the cyber assault will hit this 12 months’s earnings by round £300m – greater than analysts had anticipated and the equal to a 3rd of its revenue – a sum that might solely partly be lined by any insurance coverage pay-out.

“Over the last few weeks, we have been managing a highly sophisticated and targeted cyber-attack, which has led to a limited period of disruption,” stated M&S chief government Stuart Machin.

Police are specializing in a infamous group of English-speaking hackers, often known as Scattered Spider, the BBC has realized.

The similar group is believed to have been behind assaults on the Co-op and Harrods, however it was M&S that suffered the most important affect.