British Airways workers ‘locked out of programs’ sparking journey chaos fears | UK | News | EUROtoday
A cyber safety improve carried out by British Airways has prompted union bosses to subject journey chaos warnings, it has been reported. British Airways reportedly switched a key password, which logged out workers from firm programs.
The unannounced “BSafe password change” meant workers had been ordered to vary their entry codes and full a 40-minute on-line interview with tech groups in India, the Sun reviews. However, workers can solely improve their accounts from a desk at Heathrow on weekdays between 9am to 5pm, in line with the outlet. The firm programs workers had been logged out of reportedly included flight info, service paperwork, workers journey, e mail, coaching schedules and rosters.
Those affected have been advised to e mail managers, however could reportedly be unable to entry their work emails.
A union spokesman warned airline workers in a message seen by the information outlet: “Out of nowhere BA have changed access to Employee Self Service, completely overlooking that crew along with pilots are a remote workforce.
“Well over 50% of BA employees either work or live overseas. It’s an old saying ‘you don’t fix what isn’t broken’ — BA have done exactly that with disastrous results.”
The improve was requested by BA’s Spanish proprietor, IAG, over fears of an “imminent cyber attack”.
The Express contacted BA for remark, who responded: “We’ve been making some system improvements to boost our online security. This has had no impact on our operation or our customers.”
BA is the UK’s flag provider and serves thousands and thousands of passengers every year. In 2024, the airline noticed a 5.2% improve in total capability, carrying slightly below 40 million passengers. Its hottest locations embody main European cities in Spain, France, Italy and Greece, whereas island locations like Malta are seeing a surge in recognition. It additionally operates transatlantic routes to the US and more and more fashionable long-haul locations like Dubai and a few Caribbean islands. The Heathrow to JFK route is especially fashionable, shifting thousands and thousands of passengers yearly.
According to a current survey by YouGov, BA topped the rating amongst UK airways for its onboard meals. While Emirates got here out on prime total, with 85% of passengers left impressed by their meals, BA earned the spectacular rating of 63% for in-flight meals and 61% for snacks and drinks.
https://www.express.co.uk/news/uk/2080426/british-airways-staff-system-travel