I wished to modify my broadband supplier. I had no thought what I used to be signing myself up for | EUROtoday

Now armed with the figures, I entered my handle on Virgin’s web site to verify I may get the quickest pace (Gig1) in my space, closed my laptop computer and made a be aware to kind it out earlier than the annual worth improve on April 1st.

That was the place I went improper. In the 4 days that adopted, I had six missed calls from Sky, presumably hoping to persuade me to signal a brand new contract, and 12 from Virgin hoping to seal the deal. These got here each couple of hours till I acquired so fed up, I blocked the quantity.

By the fourth day I used to be so offended that I contemplated no broadband in any respect only for some peace. Instead, I did what Virgin was little question hoping I’d do: I opened my laptop computer again up and accomplished the swap. It took 10 minutes.

Before doing this, I rang Sky to see if it was in a position to match Virgin’s worth for the same pace. I’d all the time suggest this. Sadly, it got here out £11 a month dearer, regardless of my years of loyalty. I hung up, a bit of upset my 14-year relationship was leading to divorce with out a lot as a visit to the couple’s counsellor.