Alton Towers’ newest attraction, Toxicator, was pressured to shut on its opening day after a burst pipe precipitated a leak of what gave the impression to be uncooked sewage.
Visitors on the Staffordshire theme park have expressed frustration on the trip’s closure with one calling it a “nightmare day” which left his son “so disappointed”.
Visitors claimed a “brown liquid” was leaking close to the doorway of the trip on Saturday however Alton Towers denied studies it was sewage and insisted it was a close-by burst pipe.
A spokesperson for Alton Towers stated the incident was “unrelated to the new ride” and confirmed that operations had been suspended for about two hours.
“Due to an unexpected burst pipe near the ride, Toxicator briefly paused operation whilst our teams swiftly dealt with the issue.
“The ride and surrounding area are now fully re-open and welcoming guests,” a press release stated.
Ben Keable, from Cheslyn Hay, Staffordshire, was visiting the park along with his son when the trip shut on Saturday.
He instructed the PA information company: “We had been queuing for about 70 minutes and were about one or two cycles away from getting on.
“We were standing under the ride waiting when a steady trickle of water started flowing by our feet. We thought it was water from the ride above as water was dripping from the fountains on the ride.
“The steady flow became more of a puddle around our feet. There was an announcement that the ride was suffering a problem. We were then told to leave the ride with no offer to come back with a fast pass given we had waited 70 minutes.
“This was just a small part of a nightmare day at the park. My son was so disappointed.”
Mr Keable stated plenty of rides had been closed all through the day which means they solely managed 5 rides in 10 hours as a consequence of lengthy queues.
Matthew Lancaster, 27, from Southport, Merseyside, was additionally visiting the park when the pipe burst.
He stated: “I’m an avid theme park goer and it was very unfortunate what happened. That definitely wasn’t on the bucket list.”
The new trip, initially dubbed Project Ocean, stands at 78ft tall and is the one high spin trip on the earth to be elevated above floor stage.
Asked about recommendations the trip was additionally closed for a interval on Sunday, Alton Towers stated it was open and totally operational, with a 50-minute queue time.
https://www.independent.co.uk/news/uk/home-news/alton-towers-toxicator-sewage-leak-b2716215.html