Tens of hundreds of Spotify customers around the globe have reported they have been unable to stream music on the app.
Downdetector, which tracks platforms, confirmed greater than 20,000 individuals reported Spotify was not performing on Wednesday afternoon from 13:30 GMT.
Thousands extra reported points within the US and components of Europe.
Spotify advised the BBC “the issue with Search has been addressed” it was rolling out the replace to its customers.
However it’s unclear how lengthy it is going to be earlier than the app begins working correctly once more.
Spotify says it has greater than 675 million customers worldwide.
Users reported they have been nonetheless in a position to play music that they had downloaded onto their machine, nevertheless they have been unable to view artists or use the search operate on the app.
After attempting to seek for music, the app seems to day trip and shows a message studying “something went wrong” with a refresh button.
“We’re aware of some issues right now and are checking them out,” the agency wrote on social media in response to rising complaints from customers.
On social media a lot of customers advised the corporate they have been sad with the outage, and the impression the lack of music was having.
One urged the platform to rush up and repair the problem as they have been on the health club, whereas one other pleaded for a fast repair because the lack of music was disrupting their revision.
More considerably, some mentioned they might swap to rival streaming platforms resembling YouTube or Apple Music.
https://www.bbc.com/news/articles/cde2rz199y5o