“How was your race?” Are you glad with the standard of our after-sales service [service après-vente] ? Stay on-line after your dialog to reply just a few questions! Your opinion pursuits us! »»
Paradoxically, the tradition of the commentary imposed itself on us with out being requested our opinion. It has now grow to be a use, one other “shit” of each day life, that on the finish of a keep, a kids’s present, a dialog with the financial institution, a six -minute route by taxi, we’re requested not solely to have an opinion, however to share it.
The world, little doubt, is split between those that submit feedback and people who don’t submit. They can all be animated by the identical spirit of justice: for the previous, to spare others a foul expertise; For the latter, don’t overwhelm a restaurateur or a dentist.
There are many people, nevertheless, to seek the advice of the feedback posted. According to a PowerREVIEWS examine, 98 % of customers take into account that opinions are a necessary factor of their resolution -making course of and 45 % of customers is not going to purchase a product that may have obtained no opinion. In different phrases, the notes appear to have grow to be so omnipresent that their absence constitutes an alarm sign. This restaurant you loved, is it not as a result of others took the difficulty to provide it 5 lovely stars that you just selected it? Does leaving a foul opinion makes us a accountable or responsible shopper?
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