First Person: On Ukraine’s frontlines, humanitarians threat all to convey hope | EUROtoday

“Sometimes it feels like we’re swimming against a current that never slows down,” says Ms. Tiutiunnyk, an assistant exterior relations officer working in Ukraine for the UN refugee company (UNHCR). Ms.Tiutiunnyk is herself a displaced individual from Luhansk, compelled to flee following the onset of hostilities.

“I was not a part of the humanitarian community”, she remembers, talking in regards to the early days of the invasion, forward of World Humanitarian Day.

“I was not with the UNHCR at that time. I was a civil servant, but I think those events that occurred in my life and the life of the whole country were the trigger for me: I switched to the humanitarian sector, and I joined UNHCR.”

With evacuations ongoing in frontline areas of Ukraine, Ms. Tiutiunnyk and her colleagues are actually serving to assist evacuees and newly displaced folks, in addition to those that stay in frontline areas.

Since 1 August final yr, greater than 192,000 folks have left from Donetsk area in japanese Ukraine alone, both on their very own or with assist from authorities and volunteers – and UNHCR and its NGO companions are offering them with much-needed help.

Viktoriia Tiutiunnyk, an assistant exterior relations officer working in Ukraine for the UN refugee company, UNHCR.

‘I’m the place I’m meant to be’

“When I meet those people after an attack or at a site where they are currently staying, it reminds me why I do this work,” says Ms. Tiutiunnyk, who lately returned from a subject mission. “When they open up, when they share their stories, what they’ve gone through, it moves me so deeply. And at that moment, I truly feel like I’m where I’m meant to be.”

Many displaced individuals are underneath excessive stress; their lives are stuffed with concern and anxiousness. Some fled in a rush with out passports and different important paperwork, whereas others urgently want cash to purchase meals and medication.

UNHCR’s emergency response contains psychological assist, authorized support, and money help. “We also provide support to some of the collective sites where people can stay for a while until they find other places,” explains Ms. Tiutiunnyk.

With the warfare now in its fourth yr and three.7 million folks internally displaced, humanitarian wants proceed to escalate. “The war goes on, the attacks continue, the needs keep growing,” she says.

‘This should not be the new normal’

Providing help on the frontlines typically means working underneath harmful situations, together with drone assaults and aerial strikes: as she spoke to UN News, an air-raid siren blared within the background.

“It is stressful for sure. For a lot of people, now it’s their daily life. They are remaining in the frontline areas despite daily shelling and attacks. Why? Because this is their home.”

If I can convey them hope, it fills my life with some that means

In their work, Ms. Tiutiunnyk and her colleagues converse every day with people who find themselves deeply traumatized and anxious – lots of them plead with humanitarian staff to not abandon them.

“I’m the same. I’m also displaced, and if I can bring them that hope, that small assistance, contribute at least to stabilizing their situation, it fills my life with some meaning.

“Some people say they get used to the air-raid alerts and the situation in general. But you cannot get used to this, right? This is not normal. It shouldn’t be the new normal,” she provides.

When requested what retains her going, Ms. Tiutiunnyk says she attracts inspiration from her colleagues – folks she typically spends extra time with than her circle of relatives – and from her managers, who, as she places it, “work around the clock.”

“When I see that they can continue, why can’t I continue? You need to think, are we pursuing a common goal? Yes, we are. So, we’re in the right place.”

https://news.un.org/feed/view/en/story/2025/08/1165671