A distinguished British journey agency that offered vacation packages to Europe and Southeast Asia has collapsed – with all bookings cancelled, and prospects left with out refunds.
Regen Central LTD entered liquidation after shedding its Air Travel Organisers’ Licensing (ATOL) on January 13. The full extent of the affect on its prospects has now come to mild. ATOL, a scheme overseen by the Civil Aviation Authority (CAA), gives passengers with monetary safety for bundle holidays, together with refunds or repatriation ought to a journey firm collapse.
However, sure flight packages fall exterior ATOL’s protection, together with accommodation-only and non-flight packages, leaving passengers with out the identical degree of refund safety.
The CAA said: “We understand the company had no outstanding ATOL-protected bookings. Bookings sold as accommodation only, non- flight packages, and flight only bookings for which tickets were issued are not protected by the ATOL scheme. As there are no outstanding ATOL-protected bookings, no refunds will be issued.
“If you consider you’re owed a refund for an ATOL-protected reserving, below Regen Central Ltd’s ATOL, please contact us through e-mail at claims@caa.co.uk.
The journey operator was based in 2011 and supplied packages to Italy, Bali and Thailand, together with Middle Eastern locations together with Dubai and Saudi Arabia. It beforehand operated below the buying and selling names One Haji and Umrah, Regen Travels and Oneworld Travels.
https://www.express.co.uk/news/uk/2194589/major-uk-travel-company-plunges-liquidation